Frequently Asked Questions
Everything you need to know about your gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or basketball hoops, delivery may take 7-10 business days via our specialized freight partners.
What is your return policy on footwear?
We offer a 30-day return policy for all athletic footwear. Items must be in their original packaging and in unworn, 'like-new' condition to qualify for a full refund.
Do you offer international shipping?
Yes, Just Sports ships to over 50 countries worldwide. International delivery times and shipping rates vary based on the destination and package weight.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's website to monitor your shipment's progress in real-time.
Are your products covered by a warranty?
Most of our technical gear and equipment comes with a 1-year manufacturer warranty against defects. Specific warranty periods can be found on individual product pages.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.